SERVICE REQUEST

Service Requests for CGI® Windows

Thank you for reaching out. To ensure your request is handled as quickly and accurately as possible, all CGI® Windows service requests are managed through our affiliated brand, PGT® Custom Windows and Doors.

What to Expect

When you continue, you’ll be directed to the PGT Custom Windows and Doors Service Request Form, where you can securely submit your information. Our service team, which supports both brands, will:
  • Review your request promptly
  • Confirm product details and service eligibility
  • Follow up with next steps or additional information if needed
This process allows us to provide you with consistent, efficient service and the highest level of support.

Ready to Continue?

Please click below to file your service request through PGT Custom Windows and Doors.
Continue to Service Request Form

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Details: On purchases made with your Home Design credit card April 1, 2022 – May 31, 2022. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full 18 months.

A $29 account activation fee may apply.  Monthly payments are required equal to 2.5% of the highest balance of this promo purchase.

*No interest will be charged on the promo purchase if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo purchase from the purchase date. Monthly payments are required equal to 2.5% of the highest balance applicable to this promo purchase until paid in full. These payments will be rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. Required monthly payments may or may not pay off the promo purchase by the end of the promo period. Regular account terms apply to non-promo purchases and, after promo period ends, to the remaining promo balance, except that the fixed monthly payment will continue to be required until the promotion is paid in full. For new accounts: Purchase APR is 26.99%. Minimum interest charge is $2. One-time account activation fee of $29 charged at time of first purchase. Existing cardholders: See your credit card agreement terms. Subject to credit approval.