CGI® is dedicated to building impact resistant windows and doors that exceed expectations. To ensure your products continue to perform optimally and to protect your warranty, proper care and maintenance are essential — and simple with the helpful tips below.

Essential Best Practices

  • Use light pressure when washing — damage, like scratching, can occur with excessive scrubbing.
  • Prevent cleaning agents from permeating surfaces by cleaning and rinsing each window or door one at a time.
  • Careful cleaning of aluminum frames is necessary following installation. Chemicals used on construction sites can be damaging to frames if they are allowed to sit.
  • Never lean on screens of windows or doors. Falling can occur as these products are not designed to withstand such pressure.

Important Precautions

The following items should never be used on your windows, screens, doors, or hardware. Your warranty can be voided as a result, and your products can become damaged.

  • A power washer or garden hose
  • Sharp objects, like razor blades, putty knives, abrasive pads, and other metal tools
  • Harsh or abrasive cleaners/solvents and petroleum-based products

Cleaning Tips & Tricks

At least once a year, you should clean all the materials listed below. Coastal residents should increase cleaning to once a month to avoid corrosion from salt water. Your unique environmental factors may make more frequent cleaning necessary.
1. Begin by rinsing your glass with clean water to remove dirt and dust particles that can cause scratches during the cleaning process. As mentioned above, avoid using a power washer or garden hose.
2. Apply a soft, water-saturated cloth or a pre-mixed glass cleaner to the surface.

 3. Rinse and dry any run-down quickly to prevent the cleaning solution from leaving a residue on your glass. If you prefer a pre-mixed glass cleaner, follow the printed instructions carefully.

4. Rinse your glass thoroughly with clean water to prevent the cleaning solution from leaving a film on your glass. As stated above, avoid using a power washer or garden hose.


For the best results, clean your glass during cooler temperatures without direct sunlight.


Wash your glass frequently to remove surface dirt and prevent stains.

Care & Maintenance Guide

Glass Policy

condensation Guide

Register Your CGI Windows and Doors

CGI’s quality windows and doors are built to provide lasting, durable protection. Our confidence in our products allows us to offer one of the industry’s best warranties. Take advantage of this convenient opportunity to register your product(s) online, so we can continue to bring you unparalleled service. Click below to access your warranty registration form now.


Get news, updates, and solutions from CGI.

DetailsOn purchases made with your Home Design credit card April 1, 2022 – May 31, 2022. Interest will be charged to your account from the purchase date if the promotional purchase is not paid in full 18 months.

A $29 account activation fee may apply.  Monthly payments are required equal to 2.5% of the highest balance of this promo purchase.

*No interest will be charged on the promo purchase if you pay it off, in full, within the promo period. If you do not, interest will be charged on the promo purchase from the purchase date. Monthly payments are required equal to 2.5% of the highest balance applicable to this promo purchase until paid in full. These payments will be rounded up to the next whole dollar and may be higher than the payments that would be required if this purchase was a non-promo purchase. Required monthly payments may or may not pay off the promo purchase by the end of the promo period. Regular account terms apply to non-promo purchases and, after promo period ends, to the remaining promo balance, except that the fixed monthly payment will continue to be required until the promotion is paid in full. For new accounts: Purchase APR is 26.99%. Minimum interest charge is $2. One-time account activation fee of $29 charged at time of first purchase. Existing cardholders: See your credit card agreement terms. Subject to credit approval.