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PGT INNOVATIONS UNIVERSITY
ServiceNow Management System
What is ServiceNow?
ServiceNow is an easy-to-navigate online system that offers several beneficial features, including:
- An intuitive, system-led field service submission process
- A centralized location for all your open and resolved CGI,
PGT Custom Windows & Doors, and WinDoor field service
requests (coming soon for CGI Commercial)
- Instant tracking number assignment 24/7 access to the
most up-to-date status of field service requests
- Notification emails regarding status changes
- Sustainable Sites
- Water Efficiency
- Energy & Atmosphere
- Materials & Resources
- Indoor Environmental Quality
- Locations & Linkages
- Innovation in Design
- Regional Priority